Privacy Policy

1. Introduction

37jl7 is committed to protecting the privacy and security of our players' personal information. As a platform serving Filipino players across Manila, Cebu, Davao, Quezon City, Makati, and beyond, we understand the importance of trust when it comes to handling your data. This Policy applies to all users of the 37jl7 Platform, whether you are browsing as a guest or registered as a player.

This Policy is intended to comply with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its Implementing Rules and Regulations, as well as other applicable data protection laws. 37jl7 acts as the data controller in respect of the personal information you provide to us.

2. Information We Collect

37jl7 collects personal information that you provide directly to us, as well as information collected automatically when you use the Platform. The categories of information we collect include:

Information You Provide Directly:

• Registration Data: Full name, date of birth, email address, mobile number, and residential address when you create a 37jl7 account.
• Identity Verification (KYC) Data: Government-issued identification documents (e.g., Philippine passport, driver's license, SSS/GSIS ID, PhilSys ID), proof of address, and selfie photographs as required for account verification.
• Financial Data: GCash account details, PayMaya account details, bank account information (BPI, BDO, Metrobank), and card details (Visa, Mastercard) used for deposits and withdrawals.
• Communications: Messages, emails, and chat transcripts when you contact our customer support team.
• Preferences: Game preferences, notification settings, and responsible gaming limits you set within your account.

Information Collected Automatically:

• Device & Technical Data: IP address, device type, operating system, browser type and version, and unique device identifiers.
• Usage Data: Pages visited, games played, session duration, betting history, and clickstream data.
• Location Data: General geographic location derived from your IP address.
• Cookies & Tracking Technologies: As described in Section 7 of this Policy.

3. How We Use Your Information

37jl7 uses the personal information we collect for the following purposes:

• Account Management: To create, maintain, and manage your 37jl7 player account.
• Identity Verification: To verify your identity and age (21+) as required by applicable gaming regulations and our KYC obligations.
• Transaction Processing: To process deposits, withdrawals, and other financial transactions, including GCash and bank transfers.
• Platform Operation: To provide, operate, and improve the 37jl7 Platform, including games, sportsbook, and customer support services.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, money laundering, and other illegal conduct.
• Responsible Gaming: To monitor gaming activity and enforce responsible gaming tools, including deposit limits and self-exclusion.
• Communications: To send you account-related notifications, transaction confirmations, and, where you have consented, promotional communications about 37jl7 offers and updates.
• Legal Compliance: To comply with applicable laws, regulations, and regulatory requirements, including anti-money laundering (AML) obligations.
• Analytics & Improvement: To analyze usage patterns and improve the functionality, performance, and user experience of the 37jl7 Platform.

4. Legal Basis for Processing

37jl7 processes your personal information on the following legal bases under the Data Privacy Act of 2012:

• Contractual Necessity: Processing is necessary to perform our contract with you (i.e., to provide the 37jl7 Platform and services you have registered for).
• Legal Obligation: Processing is necessary to comply with our legal obligations, including KYC, AML, and gaming regulatory requirements.
• Legitimate Interests: Processing is necessary for our legitimate interests, such as fraud prevention, platform security, and improving our services, provided these interests are not overridden by your rights.
• Consent: Where we rely on your consent (e.g., for marketing communications), you have the right to withdraw that consent at any time by contacting us or updating your account preferences.

5. Sharing Your Information

37jl7 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your information with the following categories of recipients, strictly as necessary:

• Service Providers: Third-party vendors who assist us in operating the Platform, including payment processors (GCash, PayMaya, banks), identity verification providers, cloud hosting providers, and customer support tools. These providers are contractually bound to process your data only on our instructions and in accordance with applicable law.
• Regulatory Authorities: Government agencies, law enforcement, and regulatory bodies where disclosure is required by law, court order, or regulatory requirement.
• Anti-Fraud & AML Partners: Third-party fraud prevention and anti-money laundering services where necessary to protect the integrity of the Platform.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of 37jl7's business, your personal information may be transferred to the acquiring entity, subject to equivalent privacy protections.

6. Data Retention

37jl7 retains your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, regulatory, accounting, and reporting requirements. Specifically:

• Account data is retained for the duration of your account and for a minimum of five (5) years after account closure, as required by applicable AML and gaming regulations.
• Transaction records are retained for a minimum of five (5) years from the date of the transaction.
• KYC documentation is retained for a minimum of five (5) years after the end of the business relationship.
• Marketing consent records are retained until you withdraw consent and for a reasonable period thereafter.

When personal information is no longer required, 37jl7 will securely delete or anonymize it in accordance with our data retention procedures.

7. Cookies and Tracking Technologies

37jl7 uses cookies and similar tracking technologies to enhance your experience on the Platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze how the Platform is used.

We use the following types of cookies:

• Essential Cookies: Necessary for the Platform to function correctly. These cannot be disabled.
• Performance Cookies: Help us understand how players use the Platform so we can improve it.
• Functional Cookies: Remember your preferences and settings to provide a more personalized experience.
• Analytics Cookies: Used to collect aggregated, anonymized data about Platform usage.

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect the functionality of the 37jl7 Platform.

8. Data Security

37jl7 implements appropriate technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the 37jl7 Platform.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Access controls limiting employee access to personal data on a need-to-know basis.
• Regular security assessments and penetration testing of our systems.
• Incident response procedures to address any data security breaches promptly.

While 37jl7 takes all reasonable steps to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to use a strong, unique password for your 37jl7 account and to keep your login credentials confidential.

9. Your Rights

Under the Data Privacy Act of 2012 and applicable regulations, you have the following rights with respect to your personal information held by 37jl7:

• Right to Access: You may request a copy of the personal information 37jl7 holds about you.
• Right to Correction: You may request that inaccurate or incomplete personal information be corrected.
• Right to Erasure: You may request deletion of your personal information, subject to our legal retention obligations.
• Right to Object: You may object to the processing of your personal information for direct marketing purposes or where processing is based on legitimate interests.
• Right to Data Portability: You may request a copy of your personal information in a structured, commonly used, machine-readable format.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw your consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact the 37jl7 support team. We will respond to your request within thirty (30) days. We may need to verify your identity before processing your request.

10. Children's Privacy

The 37jl7 Platform is strictly intended for adults aged 21 years and older, in accordance with Philippine gaming regulations. 37jl7 does not knowingly collect personal information from individuals under the age of 21. If we become aware that we have inadvertently collected personal information from a person under 21, we will take immediate steps to delete that information and close the associated account. If you believe a minor has registered on the 37jl7 Platform, please contact us immediately.

11. Third-Party Links

The 37jl7 Platform may contain links to third-party websites or services. This Privacy Policy applies solely to the 37jl7 Platform. 37jl7 is not responsible for the privacy practices of any third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

12. International Data Transfers

37jl7 primarily processes and stores personal data within the Philippines. In some cases, your personal information may be transferred to and processed in countries outside the Philippines, for example, where our service providers operate internationally. Where such transfers occur, 37jl7 ensures that appropriate safeguards are in place to protect your personal information in accordance with applicable data protection laws, including contractual protections with our service providers.

13. Changes to This Privacy Policy

37jl7 reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will notify registered players via email or in-platform notification and update the "Last updated" date at the top of this Policy. Your continued use of the 37jl7 Platform after the effective date of any changes constitutes your acceptance of the revised Policy. We encourage you to review this Policy periodically.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact the 37jl7 Data Privacy team. Our support is available 24/7.

Email: [email protected]

This Privacy Policy was last reviewed and updated in May 2026.